Microsoft Onedrive For Business Has Stopped Working

broken image


© Reza Estakhrian/Getty Images You can manually update OneDrive if it's not automatically updating. Reza Estakhrian/Getty Images
How

OneDrive for Business Has Stopped Working – GROOVE.exe. There are a lot possibility, but the most common is the issues when the OneDrive fail to sync the file. Reinstall or Uninstall Office won't help. Please follow these steps. Stop all the Office application that run on the foreground. Fix 'Microsoft OneDrive Has Stopped Working' › Top Online Courses From www.nucleustechnologies.com. Posted: (1 week ago) Feb 17, 2021 Do not move the OneDrive folder to another location as network share is not supported. Do not let the OneDrive folder path longer than 400 characters. This enables both OneDrive Sync and OneNote Sync that stopped also. OneDrive view changes back to the new view automatically, so you have to manually change it. There is an option to set the classic view as default, but it doesn't seems to work. With this trick we can wait until a stable solution is found.

  • You can manually update OneDrive from the 'Help & Settings' menu if it's not updating automatically.
  • If your OneDrive is experiencing problems, it might be because OneDrive isn't updating automatically for some reason. You can compare your current OneDrive version to the latest version number in the OneDrive app's Settings.
  • If needed, uninstall the current version of OneDrive before attempting to install the latest edition of the app.
  • Visit Business Insider's Tech Reference library for more stories.

If you have a subscription to Microsoft 365, you probably depend on OneDrive to sync and back up the files on your computer to the 1TB of online storage space. Even without a subscription, you can still get 5 GB of OneDrive space for free.

Sometimes OneDrive doesn't work properly, though, and it's often because the desktop app needs to be updated. OneDrive should update on its own automatically, but if it does not, you can do it manually.

How to manually update OneDrive

You can check your installed version of OneDrive against the latest version that's available for download, and download the latest version if needed.

1. On your desktop, click the OneDrive icon in the notification area in the lower right corner of the screen.

2. Click 'Help & Settings,' then in the pop-up menu, click 'Settings.'

© Dave Johnson/Business Insider Go to OneDrive's Settings to find the current version number. Dave Johnson/Business Insider

3. Click the 'About' tab at the top of the OneDrive window.

4. In the 'About Microsoft OneDrive' section, click the version number link.

© Dave Johnson/Business Insider Click the version number to open the OneDrive webpage. Dave Johnson/Business Insider

5. OneDrive will open the OneDrive Support page, where you can compare the current version number for OneDrive with the version number in the OneDrive app window.


Video: Personal information stolen in GTCC hack (WFMY-TV Greensboro)

6. If you need to install the latest version, you can click 'Download OneDrive for Windows.'

© Dave Johnson/Business Insider Click 'Download OneDrive for Windows' to install the latest version. Dave Johnson/Business Insider

How to update OneDrive if you have a problem

If you have trouble operating OneDrive, you should uninstall the currently installed version, then try to install again. Uninstalling OneDrive will not affect your synced or backed up files.

1. Click the Start search box on the desktop and type 'Remove.' Click 'Add or remove programs' when you see it appear in the search results.

2. Scroll down the list of installed programs and click 'Microsoft OneDrive.' It's often easier to search for OneDrive using the 'Search this list' search box at the top of the list of apps.

3. Click 'Uninstall' and allow Windows to remove OneDrive.

© Dave Johnson/Business Insider If you encounter problems, try uninstalling the existing version of OneDrive before installing the latest. Dave Johnson/Business Insider

After the uninstall is complete, open the OneDrive webpage and click 'Download.' Start the installer and follow the instructions to install the latest version of OneDrive.

Related coverage from Tech Reference:

Part 1. Why Is OneDrive Not Syncing?

OneDrive is built by Microsoft& and consequently boasts of one of the most reliable and cutting-edge technologies that are designed to provide always-available experiences and near-zero failure rates. Despite the reliability& you can encounter the odd syncing issues that prevent OneDrive from syncing your data across all your connected devices.

Reasons For OneDrive Not Syncing At Your End

There are several reasons why is OneDrive not syncing& and this could have to do with your computer& your internet provider or Microsoft itself. Here are common user-related reasons why OneDrive could stop syncing.

Reason 1: Is OneDrive Sync Paused?

It goes without saying that if a user is not signed in& OneDrive will not sync on that device. If app is installed and a user is signed in but sync is paused for any reason& the app will not sync.

Reason 2: Is OneDrive Updated?

If OneDrive is not paused for use& or if the user is signed in but finds some or all OneDrive content does not sync& it might be that OneDrive needs to be updated on the device in question.

Reason 3: Is There Any Firewall& Antivirus Or VPN App Installed On Your Computer?

If a firewall& antivirus or VPN app (or a combination thereof) was installed on your computer recently and it was then you realized that OneDrive has stopped syncing& it most likely is because of either of these apps. You would have to configure settings in these apps to allow free reign to OneDrive.

This is particularly true when you used a VPN software to spoof your location as that could make OneDrive think your account is under threat as you are not signing in into OneDrive from your usual location OneDrive knows& and might block sync and access.

Reason 4: Are You Using A Proxy Network Connection?

If you connect to the internet using a proxy& you might need to configure that in OneDrive settings to allow it to work without errors.

Reason 5: Are You Using Specialized DNS?

If you are using a special DNS in your router for any reason& it is possible that this might be interfering with normal OneDrive functioning in a way& and why OneDrive stopped syncing.

Reason 6: Is There Enough Free Space In OneDrive?

The free tier of OneDrive now comes with a 5 GB cap& that is a way off from the 15 GB that Google Drive provides for free. It is possible you filled up your OneDrive sooner than you realize and why OneDrive stopped syncing. If you sync a file that exceeds the space available in OneDrive& OneDrive will not sync.

Reason 7: Does Your Computer Have Enough Free Space?

If your computer does not have enough storage space left for OneDrive to sync files to your computer& it will result in OneDrive not syncing to your computer.

Reasons At Your Network Provider's End

Generally& an issue at your network provider's end is easy to diagnose& since that manifests itself as your internet connection not working at all. If you are unable to access the internet& your internet connection provider might be facing an outage and that is why OneDrive is not syncing.

Microsoft Onedrive For Business Has Stopped Working 2019

However& if the issue exists only with OneDrive& this might be something about the ISP's DNS servers. You can change to some other DNS and see if that fixes the OneDrive sync issue.

Possible Reasons At Microsoft's End

Microsoft Onedrive For Business Has Stopped Working Now

Large corporations such as Apple and Google that provide large-scale services that people rely on every day in both consumer and enterprise sectors such as iCloud and Gmail provide a status page where you can see if they are facing service outages. Microsoft is no different. Microsoft is arguably the largest software corporation in the world with its software used by billions. You can check OneDrive's service status using this link: https://portal.office.com/ServiceStatus.





broken image